We’ve partnered up with WooPOS to be able to offer our omnichannel merchants a POS system with integrated payments that can manage their inventory in real time between their retail store and their e-commerce store when using the WooCommerce shopping cart. This value add service aligns with our goal to make our clients’ lives easier…
The United States Postal Service is causing many merchants to get chargebacks from their customers due to their inability to do their job and deliver packages in a timely manner with accurate tracking information. When a consumer purchases something from a business, they expect the item to be shipped and delivered in a timely fashion….
Here are 3 helpful tips to prevent financial losses because of chargebacks: 1. Document everything. Literally everything, including exclusions. 2. Keep good records, and have them readily available. 3. If you do issue a full or partial refund to resolve the chargeback, be sure to issue it digitally on the card you originally charged. DO…
If you’re a business trying to run a card-not-present transaction on your customer’s card, Visa and Mastercard have specific guidelines about how you should proceed if the initial transaction is declined: A card should always be run for the full amount owed, splitting a charge into lesser amounts on the same card simply increases the…
If you’ve ever taken the time to read through a credit card processing statement in it’s entirety, it’s often reminiscent of Shakespeare in high school English. It’s not quite a foreign language, but it feels like it is, and just when you think you know what’s going on, you’re thrown for a loop that makes…