Sometimes, you have to ask your prospective clients tough questions. When you work in a retention industry like I do, the only thing worse than not landing an account is landing the account with margins so thin you’re basically working for free. In today’s economy, we’re seeing the commoditization of almost everything. This is due…
Now, I didn’t say you have to like it. But you should definitely learn from it. As a payment processor, I work in a retention industry. So, while getting a sale is great, maintaining a relationship and keeping a client is much, much better because we make money every month off of our clients based…
If you’ve ever taken the time to read through a credit card processing statement in it’s entirety, it’s often reminiscent of Shakespeare in high school English. It’s not quite a foreign language, but it feels like it is, and just when you think you know what’s going on, you’re thrown for a loop that makes…
There are a number of companies advertising simple, flat-rate pricing. Many times it’s neither simple nor flat. This pricing model gambles on the kinds of cards a business is accepting. One popular “flat-rate pricing” company advertises a simple “2.75%” per swipe. That sounds great, right? Well, not really. Because every card classification has a different…
First off let me say that this is not a knock on the POS itself, its manufacturers, or anyone who uses it. However, it is most certainly an indictment of the ISO’s (independent sales organizations) and MSP’s (merchant services providers) who push business owners to lease this product. In the payment processing world, Clovers are…